Managed Cloud, Accounting/ERP Software, Managed IT, and Cybersecurity
Empower Teams
As your workforce evolves, providing a smooth technology experience becomes critical. Welcoming new talent with immediate access to their tools sets a positive tone, and structured departures help keep your data protected.
CBIZ Technology delivers responsive end‑user IT support services alongside complete life cycle management. From your employee’s first day, we handle device procurement, software installation, and secure account provisioning. When transitions occur, our employee IT offboarding services efficiently revoke access and optimize your software licenses. We take the administrative heavy lifting off your plate, allowing your IT team to reclaim valuable time, support compliance efforts, and help keep your business secure.
Our Flexible IT End User Solutions
Optimized Onboarding
A smooth start is critical for retention. Our employee IT onboarding services integrate with HR workflows to prepare devices, role‑based permissions, and innovative cloud technology applications before the start date. We help ensure new team members are fully equipped and productive on day one.
End-User Help Desk
Maintaining workflows requires prompt resolutions. We offer end‑user support solutions through phone, email, and ticketing channels. Our dedicated professionals assist with device and peripheral troubleshooting, password resets, Microsoft 365 issues, and more to keep your staff moving.
Swift Offboarding
Timely access management is a cornerstone of strong security postures. Our documented offboarding process revokes access promptly upon departure. We assist you in securely wiping returned devices, retaining archived data for compliance, and reclaiming software licenses to reduce avoidable expenses.
Featured Customer Success Story
Success Story — Chalmers & Kubeck
Discover how CBIZ Technology streamlined Chalmers & Kubeck’s onboarding process, resulting in faster setups, reduced admin tasks, and consistent procedures.
Frequently Asked Questions: End‑User Support and Onboarding/Offboarding
By utilizing structured, HR‑triggered workflows, our employee IT onboarding services can provision accounts, configure devices, and set role‑based permissions well in advance of your new hire’s start date to facilitate day‑one readiness.
A critical part of our employee IT offboarding services is license reclamation. We identify and reallocate unused Microsoft 365 and line‑of‑business application licenses, which helps reduce waste and optimize your technology investment.
Yes. We specialize in remote employee IT onboarding and support. Our expert team coordinates secure hardware procurement, shipping, and remote device configuration to integrate your distributed workforce seamlessly.
Prompt offboarding supports a strong security posture. Our documented process revokes credentials immediately and archives data securely, supporting your efforts to meet stringent compliance regulations.
Our day-to-day end‑user support solutions include help desk ticketing, unlocking accounts, application troubleshooting, and device support. We work with you to resolve technical issues quickly so your staff can remain productive.
Meet Our Managed IT Services Leadership Team
Ed Guarrieri
National Leader, Cloud & Managed IT Services
Tim McFarland
VP, Managed IT Services
George Louris
VP, Managed IT Services
Justin Van Druff
VP, Business Development
Partner With Us
Streamline your employee IT life cycle with CBIZ Technology. Contact our team now to explore tailored end-user support solutions.
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