Managed Cloud, Accounting/ERP Software, Managed IT, and Cybersecurity
The Benefits
Because proper change management is critical to project success, our organizational change management services focus on reducing change fatigue, resistance, and adoption gaps. We support organizational readiness before, during, and after implementation to help reduce the risk of technically successful but operationally failed projects.
You work with a change management consulting team that addresses the people side of change for enterprise resource planning (ERP) implementations, cloud migrations, and digital initiatives. We help organizations prepare people, reduce resistance, increase adoption, and sustain process changes after go-live.
Our Services
Our technology change management services support each stage of transformation.
Planning and Readiness
We assess stakeholder impact, readiness, and adoption risks so leaders know where to focus.
Change Execution
Coaching, communication, and role-based training help teams learn to operate more effectively.
Post-Go-Live
Adoption metrics and dashboards identify reinforcement needs and support sustained usage.
Meet Our Strategic Consulting Leadership Team
David Mustin
Managing Director, ERP & Finance Transformation
Lisa Ricardo
National Leader, ERP & Finance Transformation
Justin Van Druff
VP, Business Development
Frequently Asked Questions
Project management focuses on scope, budget, timeline, and deliverables. Change management focuses on the people affected by the project, helping them understand, adopt, and sustain new systems or processes. While project management focuses on delivering defined project outcomes within a set time frame, change management addresses human emotions and the cultural impact of changes.
The best time to address resistance is before go-live. As your organizational change management (OCM) partner, CBIZ Technology uses stakeholder analysis and change readiness evaluations to assess where resistance exists in your organization.
Once identified, we address it by allowing employees to see leaders using and appreciating the new technology. As part of change management, we provide role-based communication, training, and coaching to help teams understand what is changing and how to adopt the new system. By creating change champion networks, we can help employees feel a sense of ownership over the changes.
We use frameworks aligned with SAP Activate, Prosci ADKAR, and proprietary approaches to guide readiness planning, leadership alignment, communication, training, adoption measurement, and reinforcement.
Support Change
Help teams embrace change. Connect with us to review your readiness and risks with a change management specialist.
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