Support for day-to-day IT operations should not stand apart from cybersecurity services. Managed Services Providers (MSPs) that do not offer sufficient cybersecurity capabilities leave their clients exposed to cyber threats.
Here are five key advantages of having cyber security be included in your MSP’s core offering.
Security is No Longer Optional
Cyber threats like ransomware, credential theft, and email compromise are daily realities for businesses of all sizes. As a result, businesses need more than basic IT support—they often assume that their technology service provider delivers some degree of protection from modern cyber threats. If security isn’t baked into a provider’s core offering, they’re likely already falling short of expectations.
Integrating MSP and MSSP capabilities can deliver a complete, proactive solution that meets rising expectations and regulatory demands. The businesses that don’t have these combined capabilities are missing out on key benefits, while the providers that don’t offer them may be falling short of their client’s expectations.
One Unified Team = Faster, Smarter Response
MSSPs offer advanced tools like 24/7 threat monitoring, Security Information and Event Management (SIEM), and incident response. But when these functions are siloed from more standard MSP services like IT support and patching, visibility gaps and a lack of alignment between core technology teams can slow response times.
When your security and IT operations originate from a single provider, detection, response, and remediation can occur much faster. The seamless collaboration enabled by a single provider can reduce risk, minimize downtime, and provide a better overall experience.
Deeper Alignment with Your Business
MSPs that offer security services aren’t just vendors – they’re trusted partners providing critical support. An integrated MSP/MSSP is positioned to support both day-to-day operations and long-term security goals. That means more proactive support, fewer communication gaps, and a partner advising on everything from risk management to business continuity – all with full visibility into key systems.
This alignment helps businesses move faster, stay safer, and make smarter technology decisions.
Support Ongoing Compliance Through a Single Source of Truth
HIPAA, FedRAMP, PCI-DSS, CMMC, SEC compliance requirements continue to increase, making specialized knowledge relating to regulated industries, industry-standard software, and technical implementation even more valuable. Businesses subject to regulations need a provider that can leverage in-depth knowledge to help them stay compliant and secure.
A unified solution that closes gaps between IT and security can simplify audits, increase the efficiency of compliance efforts, and reduce the risk of non-compliance.
Conclusion
CBIZ’s in-house U.S.-based team is uniquely positioned to deliver cost-effective, integrated MSP and MSSP solutions across all business sectors. Our insights into rapidly evolving technology and cyber threats and ever-changing compliance requirements make us a trusted partner with comprehensive offerings combining MSP and MSSP capabilities. Partner with CBIZ and get the broad tech support you need to put your mind at ease.
Are you evaluating an MSSP partnership or planning your security roadmap? We can help! Please contact technology@cbiz.com.