Managed Cloud, Accounting/ERP Software, Managed IT, and Cybersecurity
Manage Infrastructure
CBIZ Technology helps you manage carrier relationships across voice, data, wireless, and cloud services. When invoices, contracts, and usage data are difficult to reconcile, we work with you to achieve:
- Reduced costs: Through our telecom expense management services, we identify billing errors, benchmark carrier rates, and align recurring charges with actual usage.
- Less waste: We look for unused lines, outdated services, overlapping plans, and unnecessary charges that can quietly increase telecom spend.
- Simplicity: We evaluate carrier consolidation opportunities to reduce vendor sprawl, simplify billing, and improve contract leverage.
Telco Optimization Services
Our telco optimization services are designed to help you bring telecom vendors and usage into clearer alignment:
Vendor Support
We review bills, contracts, and usage data, and then negotiate with carriers for better terms and rates.
Upgrades
We assess whether 5G, SD-WAN, or cloud services can improve performance, scalability, and savings.
Monitoring
We optimize telecom costs over the long term with scheduled cost audits, 24/7 support, and ongoing assistance.
Frequently Asked Questions
While both help you control telecommunication costs, managed telecom expense management (TEM) involves working with a specialized third-party provider while TEM software can organize telecom data, but still requires your internal team to learn and manage the software to see savings. It does not replace the work of reviewing invoices, interpreting contracts, and negotiating with carriers. Managed TEM adds a team to handle those steps for you.
We identify telecom billing errors by auditing your circuits, carrier contracts, and usage. Our carrier-neutral strategy means our priority is to saving you money. We look for hidden fees, unnecessary charges, and mistakes.
Potentially. Consolidation may help if your organization is managing too many vendors, inconsistent contracts, or fragmented service platforms. Fewer carrier relationships can make troubleshooting, upgrades, and contract negotiations easier to coordinate.
The right approach depends on your current carrier mix, service needs, and contract terms. CBIZ can evaluate whether consolidation would improve pricing, simplify management, and support better service reliability.
Meet Our Cloud & Infrastructure Leadership Team
Ed Guarrieri
National Leader, Cloud & Managed IT Services
Justin Van Druff
VP, Business Development
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