Managed Cloud, Accounting/ERP Software, Managed IT, and Cybersecurity
Moving from AI Activity to AI Impact Takes More Than Technology
Why Managed AI Services?
AI Is Not a One-Time Implementation
Realizing lasting value from AI requires more than technology deployment. It requires changes to how your organization makes decisions, governs risk, equips employees, and performs work.
Models improve. Platforms change. New use cases emerge. Risks evolve. Employees discover new ways of working. Business priorities shift.
Organizations need an operating capability that continues after deployment to govern AI, support adoption, measure performance, evaluate new opportunities and determine what to scale, change or stop.
CBIZ Technology Managed AI Services provides that continuity without requiring you to build every specialized capability internally.
Instead of building an entire AI organization, extend yours.
Your team retains ownership of its strategy, priorities, decisions and business outcomes. CBIZ Technology brings specialized expertise, additional capacity and operating discipline to help you execute, adapt and continuously improve.
The goal isn’t more AI activity. It’s more business value from the AI you’re already investing in.
Stop Managing AI as a Collection of Projects
The Advantage Is More Than Cost
Building an internal AI capability requires organizations to recruit and maintain a multidisciplinary team spanning AI strategy, governance, data, technology, security, adoption, engineering, transformation and measurement.
With CBIZ Technology Managed AI Services, you do not have to build every capability yourself. You gain an established team that works alongside your organization, bringing the expertise and capacity needed as your AI priorities evolve.
Get to capability faster
Building internally means increased costs in recruiting, hiring, onboarding and integrating specialized talent. A managed model gives you access to an established multidisciplinary team without waiting to build the entire function.
Access a broader bench of expertise
AI requires more than technical expertise. A managed model gives you access to capabilities across strategy, governance, technology, security, adoption, engineering, transformation and measurement without limiting your program to the experience of a few individual hires.
Create a more predictable operating model
Instead of continually adding permanent headcount, recruiting expenses and specialized contractors, Managed AI Services provides defined capacity through an ongoing operating model.
Optimize AI consumption and control costs
As AI scales across users, workflows and agents, consumption can grow quickly. CBIZ Technology helps monitor usage, standardize high-value workflows, optimize models and context, and continuously evaluate performance to help control unnecessary consumption and get more business value from your AI investment.
Evolve as AI evolves
The expertise your organization needs will change as platforms, models, risks, use cases and business priorities change. A managed model provides continuity while allowing the mix of expertise supporting your organization to evolve with those needs.
A Framework for Continuous AI Value
The framework is not a one-time implementation checklist. It gives your organization a structured way to manage AI as technologies, risks, priorities and opportunities continue to change.
The CBIZ Technology AI IMPACT Framework guides our work across five stages, connecting strategy and readiness with deployment, business transformation and continuous improvement.
Platform Agnostic by Design
Built Around Your Business, Not a Predetermined Technology
Built Around Outcomes, Not AI for AI’s Sake
Adoption and usage metrics help show whether AI is taking hold. Business outcome measures show whether that activity is translating into value.
The real question is whether AI is improving the business.
Depending on the use case, that may mean improving:
- Employee capacity and productivity
- Process cost and efficiency
- Workflow speed and throughput
- Quality and accuracy
- Customer experience and responsiveness
- Decision speed and consistency
- Risk management and compliance
CBIZ Technology helps establish the priorities, accountability and measurement disciplines needed to determine where AI is producing value, where improvements are required and where investment should change.
Move from AI Investment to AI Impact
Meet Our AI Managed Services Team
Ed Guarrieri
National Leader, Cloud & Managed IT Services
Tim McFarland
VP, Managed IT Services
George Louris
VP, Managed IT Services
Justin Van Druff
VP, Business Development
Frequently Asked Questions
CBIZ Managed AI Services provides ongoing access to the strategy, governance, technology, adoption, transformation and measurement capabilities required to manage AI as an evolving business capability. CBIZ works alongside your organization to establish priorities, deploy and operationalize solutions, support adoption, measure outcomes and improve the program as technologies and business requirements change.
A project delivers a defined solution within a set scope and timeline. Managed AI Services provides an embedded AI organization that operates as an extension of the client’s business, bringing the leadership, expertise, and capacity to govern, scale, and continuously improve AI across the enterprise.
No. CBIZ Technology works with your current platforms, governance structures and internal capabilities.
We evaluate your existing environment, priorities and barriers to progress, then recommend where additional support or change can produce the greatest value. The objective is to build on sound investments rather than replace technology simply for the sake of introducing something new.
The CBIZ Technology AI IMPACT Framework is the methodology that guides our work across five stages: Architect, Prepare, Operationalize, Transform and Optimize.
Together, these stages connect AI strategy and readiness with deployment, business transformation, measurement and continuous improvement. Organizations can begin where support is most needed and revisit stages as priorities and technologies change.
No. Your leaders retain ownership of business priorities, investment decisions and outcomes.
CBIZ Technology extends your team with specialized expertise, additional capacity and operating discipline so that your organization does not have to build every AI capability internally. The model combines your team’s institutional and business knowledge with CBIZ Technology’s multidisciplinary AI capabilities.
Yes. CBIZ Technology AI Managed Services is platform agnostic. We work across existing AI ecosystems, including enterprise platforms, frontier models, specialized industry applications and custom-built solutions. Whether your organization uses Microsoft 365 Copilot, Google Gemini, ChatGPT Enterprise, Claude Enterprise or other AI technologies, our focus is not on pushing a predetermined platform. We help determine what fits your business, integrate AI into how work gets done, govern it responsibly, drive adoption and measure business value.
Yes. Many organizations use different AI solutions across business units, functions and workflows. CBIZ Technology can help create a consistent operating model around those technologies, including shared priorities, governance, adoption practices and performance measurement. The objective is not necessarily to force every team onto one platform. It is to ensure the organization’s AI investments work together within a responsible, business-led strategy.
An engagement can begin wherever progress is constrained. This may include strategy and prioritization, governance, platform readiness, workforce adoption, use-case deployment, AI agents, workflow automation, process transformation or measurement. The AI IMPACT Framework allows CBIZ Technology to build on your existing work rather than requiring your organization to restart its AI program.
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